Your One Vendor — Or Your All
For property managers and facility directors who want a single accountable point of contact, Moonlight delivers cleaning, floor care, supplies, and coordinated maintenance across New England. One vendor. One invoice. One person to call.
The Problem We Solve
Managing facility services across multiple buildings is exhausting. The cleaning vendor sends invoices on the 1st. The landscaper bills on the 15th. The supply vendor sends a different statement every month. The snow company shows up late. The pest control company doesn't show up at all. And when something goes wrong, you have five phone numbers to call and five vendors who all point at each other.
Moonlight consolidates this. We deliver the core facility services directly — cleaning, floor care, post-construction. For the services we don't do in-house — landscaping, snow management, pest control, HVAC coordination, general maintenance — we manage trusted regional partners under our contract umbrella. You get one vendor relationship, one invoice, and one accountable person responsible for the whole program.
Whether you need just cleaning or a full facility services program, we deliver under one accountable point of contact.
Step 1:
Full Facility Assessment
We visit your facility — or your portfolio — and document everything. Current vendors. Service gaps. Cost pain points. Compliance requirements. Your goals for consolidation.
How Our Coordination Model Works
Step 2: Coordinated Services Proposal
You receive a proposal showing exactly what Moonlight will deliver directly, what we will coordinate through partners, and how the total program is priced. One number, transparent breakdown.
Step 3:
Vendor Coordination & Onboarding
We manage the transition. Moonlight onboards your account, our partners are deployed to your facility, and we handle the COIs, scheduling, and quality oversight on your behalf.
Step 4:
One Invoice, One Point of Contact
You receive one monthly invoice covering the entire facility services program. You call one phone number for any issue. Your dedicated account manager is the single accountable person for the whole program.
Property managers with multi-tenant or multi-building portfolios
Facility directors at large commercial or institutional buildings
Corporate real estate teams consolidating vendor management
Healthcare and educational facilities needing comprehensive service programs
Anyone tired of managing 5+ separate vendor relationships
Who This Is For
Your one vendor — or your all.
For property managers and facility directors who want a single accountable point of contact, Moonlight delivers cleaning, floor care, and post-construction directly — and coordinates landscaping, snow management, pest control, and general maintenance through trusted partners. One vendor. One invoice. One person to call.
Anchor Services
(We Deliver Directly)
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Recurring nightly, weekly, or custom-schedule cleaning for offices, medical practices, and commercial buildings. After-hours service. W-2 crews. Quality-controlled standards.
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Strip and wax, burnishing, tile and grout cleaning, carpet extraction. Owned commercial equipment.
Lift-certified crews for elevated work.
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Three-phase cleaning — rough, final, and white-glove — for general contractors and developers.
OSHA-trained. Davis-Bacon and prevailing wage experienced. COI in 24 hours.
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On-site coverage during business hours for high-traffic facilities. Common area cleaning, restroom maintenance, spot response, restocking.
Integrated Programs
(Managed as Part of Your Contract)
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Paper products, soap, dispensers, trash liners. We track usage, restock on schedule, and bill through one invoice.
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Medical office protocols, laboratory environments, federal facilities. HSPD-12 credentialed personnel available.
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Documented monthly site inspections, written quality reports, corrective action tracking. Your facility leadership receives a quarterly performance summary.
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A dedicated account manager who knows your facility, your team, and your standards. One phone number for every issue.
Coordinated Services (Through Vetted Partners)
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Regional, insured landscaping partners under Moonlight's contract umbrella. We manage scheduling, COIs, and quality.
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Winter coverage through proven regional partners. 24-hour response standards. Documented service logs.
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Licensed pest control partners under your facility services contract.
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Routine maintenance, filter changes, and basic mechanical coordination through trusted regional partners.
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Light bulb replacement, minor repairs, handyman services. We schedule and supervise so you don’t have to.
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Either. About 80% of our clients hire us for cleaning, floor care, or post-construction only. The integrated facility services model is for clients who specifically want to consolidate vendors under one contract. You choose what fits your business.
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Every coordinated service partner is selected based on insurance verification, service record, geographic capability, and direct quality assessment. We require COIs on file, confirm Workers' Comp coverage, and maintain ongoing performance evaluations. Underperforming partners are replaced.
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You receive one monthly invoice from Moonlight covering the entire program. Subcontracted services are billed to Moonlight by our partners, and we pass through to you with our coordination fee transparent in the proposal. No hidden markups.
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Workable. We can either keep your existing vendor in place and coordinate the others, or take over the full program. Many clients start with partial coordination and expand as their existing contracts come up for renewal.
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Yes. The integrated facility services model is designed to scale with your needs. Start with cleaning and floor care, add supplies management next quarter, fold in landscaping when your current vendor's contract expires. We grow with you.
FAQ’s
Ready to consolidate your facility services under one accountable vendor? Request a consultation.